Welcome To ICAE

The Insurance Consumer Affairs Exchange (ICAE) is a not-for-profit organization. Since 1976, ICAE has provided a forum to share and resolve concerns, and an opportunity for the exchange of information, ideas and experience among representatives from business, government and consumer organizations regarding all lines of business.

• President’s message
• From reinsurance to regulation, Missouri Commissioner’s broad experience drives focus on consumer protection
• Federal change is in the wind in financial regulation, healthcare reform and insurance regulation
• Understanding changed mindsets the key to meeting consumer needs in tough times
• Meeting the needs of the over-50 consumer takes understanding life changes and enabling empowerment
• Investor-Owned Life Insurance & annuity suitability top list of customer concerns identified by companies, regulators
• Listen up! Fraud may be telling you a story
• Thinking outside the ‘black box’ of catastrophe models takes looking at all data with a critical eye
• Colorado Division’s complaint reconciliation system helps companies know where they stand anytime
• NAIC focused on achieving ‘uniformity’ in the delivery of services to consumers
• 2009 breakouts identify consumer concerns
• A dinner to die for…
• Sweet home Chicago the destination of 2010 Insurance Consumer Affairs Exchange
• Conference Pictures