Exchange Agenda
| Sunday, September 21, 2025 | |
| 5:30 – 7:00 p.m. | Welcome Reception for all ICAE Registrants |
| Monday, September 23, 2024 | |
| 7:30 – 8:30 a.m. | Continental Breakfast |
| 8:30 – 8:45 a.m. | PRESIDENT'S ADDRESS & ICAE WELCOME Kristi Colbert, ICAE President, United Healthcare |
| 8:45 - 9:15 a.m. | WELCOME TO IDAHO - Idaho Insurance Commissioner, Dean L Cameron
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| 9:15 – 10:30 a.m. | KEYNOTE ADDRESS: Mark Hiltz, Gratitude Researcher |
| 10:30 – 10:45 a.m. | Networking Break |
| 10:45 – 12:00 a.m. | KEYNOTE ADDRESS CONTINUES - INTERACTIVE SESSION - Mark Hiltz, Gratitude Researcher |
| 12:00 – 1:00 p.m. | LUNCH |
| 1:00 – 2:15 p.m.
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COMMISSIONERS PANEL DISCUSSION - Dean L. Cameron, Idaho Insurance Commissioner; Mark Fowler, Alabama Commissioner of Insurance; Glen Mulready, Oklahoma Insurance Commissioner; CA Insurance Commissioner: Moderator: Gerard O'Sullivan, CT DOI |
| 2:15 - 2:30 p.m. | NETWORKING BREAK |
| 2:30 – 3:45 p.m.
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BACK TO BASICS - EFFECTIVE LETTER WRITING - Dusty Smith, AL DOI; Michael Barber, TN DOI;
Facilitators: Olivia Sarraga, Liberty Mutual, Deidre Backues, Shelter Insurance
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| 3:45 - 5:00 p.m. | AUTHENTIC INTELLIGENCE – THE REAL STORY OF PEOPLE AND ARTIFICIAL INTELLIGENCE - Adam Dzuricky, Erie Insurance
Facilitator: Becca Donegan, Erie Insurance |
| EVENING FREE | Free Evening - Enjoy Boise |
| Tuesday, September 24 2024 | |
| 7:30 – 8:30 a.m. | Continental Breakfast |
| 8:30 – 9:30 a.m. | LIFE & HEALTH DISCUSSION - HOT TOPICS - Joan Olsen, SwissRe & Jackie Smiley, MassMutualAscend, Moderators |
| 9:30 - 10:15a.m. | PARAMETRIC INSURANCE – Dianna Nelson, Swiss Re |
| 10:15- 10:30 a.m. | Networking Break |
| 10:30– 12:15 a.m. | CASE STUDIES - Regina Bourne, Travelers; Olivia Sarraga, Liberty Mutual; Lindsay Xander, Virginia DOI; Facilitator: Mackenzie Mahler, Country Financial |
| 12:15 – 1:15 p.m. | Lunch |
| 1:15 - 2:30 p.m. | SPEED NETWORKING WITH REGULATORS - Hadiya Swann, North Carolina DOI; Sheila Williams, North Carolina DO; Terri Smith, (MD); Gerard O'Sullivan, CT DOI; |
| 2:30 - 2:45 p.m. | Networking Break |
| 2:45 – 3:45 p.m. | CATHERINE COLLINSON – TRANSAMERICA – Staffing (VIRTUAL) |
| 3:45 - 5:00 p.m. | BREAKOUT SESSIONS: LIFE & HEALTH BREAKOUT - Joan Olson, Swiss Re PROPERTY & CASUALTY BREAKOUT - Thomas Herndon, Liberty Mutual; Regina Bourne, Travelers |
| 5:30 – 9:00 p.m. | Tuesday Evening Event - |
| Wednesday, September 25, 2024 | |
| 7:30 - 8:30 a.m. | REGULATOR MEETING & BREAKFAST - |
| 7:30 – 8:30 a.m. | ICAE MEMBER BREAKFAST - Ballroom |
| 8:30 – 9:00 a.m. | ICAE MEMBER BUSINESS MEETING |
| 9:00 – 10:30 a.m. | ASK THE REGULATORS & COMPANY REPS – PANEL - Gunther Eger, Liberty Mutual
Facilitator: Krista Young, Liberty Mutual |
| 10:30 – 11:45 a.m. | Diversity, Equity & Inclusion - Lessons Learned - Bernadette Spenser, Consultant, Destiny Designed Unlimited, LLC
Facilitators: Lindsay Xander |
| 11:45 - 12:00 p.m. | ICAE 2026 Exchange Preview & Closing Address Kristi Colbert, ICAE President, United Healthcare |