ICAE Exchanges have featured presentations from top industry experts, including the Insurance Commissioners from nearly every state hosting the conference. Specialists from outside the insurance industry have also offered insight on such issues as: 1.1 Marketing, Cybersecurity issues, Total Quality, Making the Most of the Media, Change Management, Social Media, Consumer Privacy, Customer Focus, The Internet, Educating Consumers and other topics to help members serve consumers more effectively.
Member Showcases have been extremely popular mainstays of Exchange agendas, profiling best practices at specific ICAE member companies, and dialogue sessions between regulators and insurance company representatives have identified common ground as well as areas that need further discussion. White papers have been compiled and submitted based on information gathered during and after ICAE Exchanges.
Some of the industry experts who have headlined past ICAE Exchanges:
To promote professionalism and shape the standards of behavior in relationships between insurance organizations, regulators and customers through proactive dialogue, research, communication, and education.