Exchange Agenda
| Sunday, September 21, 2025 | |
| 5:30 – 7:00 p.m. | Welcome Reception for all ICAE Registrants |
| Monday, September 22, 2025 | |
| 7:30 – 8:30 a.m. | Continental Breakfast |
| 8:30 – 8:45 a.m. | PRESIDENT'S ADDRESS & ICAE WELCOME Kristi Colbert, ICAE President, United Healthcare |
| 8:45 - 9:15 a.m. | WELCOME TO IDAHO - Idaho Insurance Commissioner, Dean L Cameron
|
| 9:15 – 10:30 a.m. | KEYNOTE ADDRESS: Mark Hiltz, Gratitude Researcher & Keynote Speaker |
| 10:30 – 10:45 a.m. | Networking Break |
| 10:45 – 12:00 a.m. | KEYNOTE ADDRESS CONTINUES - INTERACTIVE SESSION - Mark Hiltz, Gratitude Researcher & Keynote Speaker |
| 12:00 – 1:00 p.m. | LUNCH |
| 1:00 – 2:30 p.m.
|
COMMISSIONERS PANEL DISCUSSION - Dean L. Cameron, Idaho Insurance Commissioner; Michael Conway, Colorado Insurance Commissioner; Glen Mulready, Oklahoma Insurance Commissioner; Anita Fox, Director, Michigan DOI, CA Insurance Commissioner: Moderator: |
| 2:30 - 2:45 p.m. | NETWORKING BREAK |
| 2:45 – 3:00 p.m. | BACK TO BASICS - Adam Stanhope, The Hanover
|
| 3:00 - 4:15 p.m. | CONSUMER COMPLAINTS & THE PATH TO MARKET CONDUCT EXAMINATIONS – Maria Ailor (AZ DOI) Chief Market Conduct Examiner; Shannon (ID); Will Felvey (VA); Facilitator: Chris Palmieri, Travelers; Panel |
| 4:15 - 4:30 p.m.
EVENING FREE |
Back To Basics - Adam Stanhope - The Hanover
Free Evening - Enjoy Boise |
| Tuesday, September 23, 2025 | |
| 7:30 – 8:30 a.m. | Continental Breakfast |
| 8:30 – 9:30 a.m. | Brent Walker, Coalition Against Insurance Fraud |
| 9:30 - 10:15a.m. | AI Discussion (TBD) |
| 10:15- 10:30 a.m. | Networking Break |
| 10:30– 12:00 p.m. | CASE STUDIES - Regina Bourne, Travelers; Olivia Sarraga, Liberty Mutual; Lindsay Xander, Virginia DOI; Facilitator: Mackenzie Mahler, Country Financial |
| 12:00 – 1:00 p.m. | Lunch |
| 1:00 - 1:15
1:15 - 2:00 p.m. |
Back To Basics - Adam Stanhope - The Hanover
Bob Hartwig Discussion (Virtual) |
| 2:00 - 3:30 p.m. | SPEED NETWORKING WITH REGULATORS - Hadiya Swann, North Carolina DOI; Sheila Williams, North Carolina DO; Terri Smith, (MD); Gerard O'Sullivan, CT DOI; |
| 3:30 – 3:45 p.m. | Networking Break |
| 3:45 - 5:00 p.m. | BREAKOUT SESSIONS: LIFE & HEALTH BREAKOUT - Joan Olson, Swiss Re PROPERTY & CASUALTY BREAKOUT - Thomas Herndon, Liberty Mutual; Regina Bourne, Travelers |
| 5:30 – 9:00 p.m. | Tuesday Evening Event - |
| Wednesday, September 24, 2025 | |
| 7:30 - 8:30 a.m. | REGULATOR MEETING & BREAKFAST - |
| 7:30 – 8:30 a.m. | ICAE MEMBER BREAKFAST - Ballroom |
| 8:30 – 9:00 a.m. | ICAE MEMBER BUSINESS MEETING |
| 9:00 – 10:30 a.m. | ASK THE REGULATORS & COMPANY REPS – PANEL - Gunther Eger, Liberty Mutual
Facilitator: Krista Young, Liberty Mutual |
| 10:30 – 10:45 a.m.
10:45 - 11:45 a.m. |
Back To Basics - Adam Stanhope - The Hanover
OPEN |
| 11:45 - 12:00 p.m. | ICAE 2026 Exchange Preview & Closing Address Kristi Colbert, ICAE President, United Healthcare |