Exchange Agenda
| Sunday, September 20, 2026 | |
| 5:30 – 7:00 p.m. | Welcome Reception for all ICAE Registrants |
| Monday, September 21, 2026 | |
| 7:30 – 8:30 a.m. | Continental Breakfast |
| 8:30 – 8:45 a.m. | PRESIDENT'S ADDRESS & ICAE WELCOME Kristi Colbert, ICAE President, United Healthcare |
| 8:45 - 9:15 a.m. | WELCOME TO TEXAS - Amanda Crawford, Texas Insurance Commissioner,
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| 9:15 – 10:30 a.m. | KEYNOTE ADDRESS: How to Stay Certain When Everyone Around You Isn’t - NATASHA STARCHESKI, podcaster - NAT OUT OF OFFICE |
| 10:30 – 10:45 a.m. | NETWORKING BREAK |
| 10:45 – 12:00 a.m. | KEYNOTE ADDRESS CONTINUES - How to Stay Certain When Everyone Around You Isn’t - INTERACTIVE SESSION - NATASHA STARCHESKI, podcaster - NAT OUT OF OFFICE |
| 12:00 – 1:00 p.m. | LUNCH |
| 1:00 – 2:30 p.m.
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COMMISSIONERS PANEL DISCUSSION - Amanda Crawford, Texas Insurance Commissioner, Glen Mulready, Oklahoma Insurance Commissioner. Moderator: Ryan Blakeney, MS DOI |
| 2:30 - 2:45 p.m. | NETWORKING BREAK |
| 2:45 – 3:45 p.m. | WILDFIRE PREPARED: MAKING HOMES AND COMMUNITIES MORE SURVIVABLE & INSURABLE – Steve Hawks, Insurance Institute for Business & Home Safety (IBHS)
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| 3:45 - 4:30 p.m. | AI COMPLAINTS
Facilitator: AMY MIILU, MICHIGAN DOI |
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EVENING FREE |
Free Evening - Enjoy San Antonio |
| Tuesday, September 22, 2026 | |
| 7:30 – 8:30 a.m. | Continental Breakfast |
| 8:30 – 10:00 a.m. | KEYNOTE ADDRESS #2 - DR. COYTE COOPER |
| 10:00 - 10:15a.m. | NETWORKING BREAK |
| 10:15- 11:45 a.m. | KEYNOTE ADDRESS #2 - INTERACTIVE SESSION - DR. COYTE COOPER |
| 11:4– 12:00 a.m. | BACK TO BASICS - LOOKING TO THE FUTURE |
| 1200 - 1:00 p.m. | LUNCH |
| 1:00 – 2:00 p.m. | BRENT WALKER - COALITION AGAINST INSURANCE FRAUD |
| 2:00 - 2:45 p.m. | BRIDGING THE GAP SERVING UNDERSERVED COMMUNITIES IN INSURANCE & CONSUMER PROTECTION – LIANA BARTOTO, OUTREACH COORDINATOR, OKLAHOMA DOI |
| 2:45 - 3:00 p.m. | NETWORKING BREAK |
| 3:15 - 4:45 p.m. | SPEED NETWORKING WITH REGULATORS & BREAKOUT SESSIONS: LIFE & HEALTH BREAKOUT - Joan Olson, Swiss Re, Kristi Colber, Liberty Mutual PROPERTY & CASUALTY BREAKOUT - Thomas Herndon, Liberty Mutual; Becca Donegan, Erie |
| 5:30 – 9:00 p.m. | Tuesday Evening Event - River Cruise & Dinner on the Riverwalk |
| Wednesday, September 23, 2026 | |
| 7:30 - 8:30 a.m. | REGULATOR MEETING & BREAKFAST - |
| 7:30 – 8:30 a.m. | ICAE MEMBER BREAKFAST - Ballroom |
| 8:30 – 9:00 a.m. | ICAE MEMBER BUSINESS MEETING |
| 9:00 – 10:30 a.m. | CASE STUDIES - FACILITATOR: MAXKENZIE MAHLER, COUNTRY FINANCIAL |
| 10:30 – 11:30 a.m.
11:30 - 11:45 a.m. |
IBHS - WILDFIRE PREPARED DESIGNATION PROGRAM
BACK TO BASICS - LOOKING TO THE FUTURE |
| 11:45 - 12:00 p.m. | ICAE 2027 EXCHANGE PREVIEW & CLOSING ADDRESS
KRISTI COLBERT, ICAE PRESIDENT, UNITED HEALTHCARE |