FALL 2026 ICAE CONFERENCE DETAILS

Insurance Consumer Affairs Exchange
THEME: Deep in the Heart of Collaboration: 50 Years of ICAE

ICAE Annual Exchange - Agenda

September 20-23rd, 2026
The Menger Hotel, 204 Alamo Plaza, San Antonio, Texas 78205

CONFERENCE DETAILS
Join regulators and industry professionals September 20 – 23rd, 2026 for ICAE’s 2026 Fall Exchange. Highlights include:

  • As asked for in our Surveys – there will be more interactive sessions between Regulators & Company Members.
  • State Insurance Commissioners Panel Discussion – COMMISSIONERS PANEL: Glenn Mulready, Oklahoma Insurance Commissioner; Amanda Crawford, Texas Insurance Commissioner; Facilitator: Ryan Blakeney, MS DOI - all come together to discuss current & pending regulatory issues. We will have a Welcome Address about San Antonio from the Texas Commissioner prior to the panel.
  • KEYNOTE SPEAKERS - A first for ICAE with having 2 Keynote Speakers of Prominence MONDAY MORNING KEYNOTE - led by Natashia Starcheski- How to Stay Certain When Everyone Around You Isn’t; Tuesday Morning Keynote - led by Dr. Coyte Cooper. 
  • Speed Networking with Regulators – 9 regulators assigned by product line will be present to answer company member’s questions and share information. This is being expanded this year to allow more personal interaction between regulators & members. Lindsay Xander, Virginia DOI, will facilitate this session.
  • Back To Basics - LOOKING TO THE FUTURE.  Adam Stanhope of The Hanover will facilitate these discussions.
  • Brent Walker, Coalition Against Insurance Fraud - will discuss pertinent concerns,
  • Breakout Sessions by product line – will take you from initial analysis to successful completion of complaint handling.
  • AI Complaints & Pending Regulations Affecting the Insurance Industry -
  • Case Studies session to evaluate what went right and what went wrong,
  • The ever-popular “Ask the Regulators and Company Reps”, a single-platform panel discussion between regulators and insurance company representatives with a Q & A session.
  • Tuesday evening Celebratory Dinner with a riverboat cruise and a dinner celebration on the Riverwalk.

Conference Information Summary

Attendee Registration Fees by August 21, 2026:
ICAE Member
Regulator 
Nonmember		 $995
$745
$1,325
Attendee Registration Fees after August 21, 2026:
ICAE Member
Regulator 
Nonmember		 $1095
$845
$1,425

Registration Fees Include: Sunday night’s opening reception, continental breakfast and full lunch on Monday and Tuesday plus Tuesday evening dinner event and Wednesday morning full breakfast.

NOTE: $250 ICAE cancellation fee will apply to cancellations after September 1, 2026.

Guest Registration Fees:
Sunday Evening Reception, September 20, 2026 $50
Tuesday Evening Event, September 22, 2026 $125
Conference Registration Deadlines:
Hotel Reservations August 21, 2026

Click here to view conference agenda and to hit the REGISTER NOW! button.

ACCOMMODATIONS:

Menger Hotel
204 Alamo Plaza

San Antonio, Texas 78205
Phone: (210) 223 - 4361 - Hotel reservations must be made by hitting the link below which will bring you to the hotel at the ICAE negotiated room rate. Remember to BOTH register for the Exchange and Register at the Hotel to secure your room.

https://be.synxis.com/?Hotel=97267&Chain=27716&group=260919INSURANC&arrive=9/19/26&depart=9/24/26

www.mengerhotel.com

Visit website above for additional hotel information.

Hotel Room Rates and Discount Code for ICAE Attendees:
 Company Rate $149 per night
 Regulator Rate  $149 per night

The Menger Hotel Deadline is August 28, 2026.

Please make hotel reservations by hitting the link above or by phone shown below to obtain the negotiated rate.

Members Block – call (210) 223-4361

Regulators Block - call (210) 223-4361

Important Notice: There is a cancellation penalty equal to one-night room plus tax if reservations are not cancelled 72 hours PRIOR to the day of your scheduled arrival.

For Phone Reservations: 1-210-223-4361 and reference the room block for Insurance Consumer Affairs Exchange (ICAE).

TRANSPORTATION: For information and driving directions visit the Menger Hotel site.

Limited Self and Valet Parking is available below the Hotel. Parking fees are fixed for hotel guests at the posted rate during the event dates and are not included in the cost of the hotel room or event space.

ATTIRE: Business Casual is appropriate for the meeting. And casual attire is appropriate for both the Sunday evening reception & the Tuesday evening dinner.

QUESTIONS or have special needs? Contact Richard McGee at [email protected] or 516.439.9804 (cell).